FAQs

FAQs

Wood Stoves & Burning Wood

What is the difference between catalytic & non-catalytic wood stoves?

The EPA requires that wood stoves reduce emissions. Most wood stoves, like your car, use a catalytic combustor to clean the particulates out of the exhaust. Catalytic combustors clog and break down over time. Other wood stoves use a non-catalytic combustor, essentially a ceramic fiber package which is chambered to swirl the exhaust and re-burn the particles out of it. How do I know how much heat I need? Heating capacities are given in square footage.

Pellet Stoves & Wood Pellets

What are pellets made of?

Wood pellets are made from sawdust and/or other wood waste. The raw material is pressed and then dried to a consistent moisture level, usually below 5%. There are no glue or adhesives used. It is simply dried to hold shape. Do I need a chimney to burn a pellet stove? Pellet stoves do need to be vented to the outside. This can be done with a special pellet vent pipe in a short configuration. As little as one foot of horizontal pipe is acceptable; however, we recommend that at least 4 feet of vertical be used in order to assist in providing a draft in the event of a power outage.

Gas Stoves & Fireplaces

What kind of maintenance does my gas stove require?

Although maintenance to a properly installed and functioning gas hearth appliance is minimal, there are a few things that should be done:

Before and shortly after the first fire, the glass should be cleaned. Higgins Energy can provide you with glass cleaner that will not harm your glass.
Glass should be cleaned at least once every three months during the heating season.
You should have an annual inspection performed by a hearth professional.
You should vacuum blowers and the surrounding area at least once a year.

Address

Higgins Energy Alternatives, Inc.
140 Worcester Road
Barre MA 01005

Hours

M/T/W/F: 9am - 6:00pm
Thursday: 9am - 7:30pm
Saturday: 9am - 4:00pm
Sunday: CLOSED

Contact

Phone: 978-355-6343
Toll Free: 800-424-6343
Fax: 978-355-4582
info@higginsenergy.com