Testimonials

“I called Higgins yesterday, as I was having issues with my stove igniting. They were able to send someone out the next morning! RJ showed up and was extremely friendly, replaced the igniter and had the stove up and running in an hour! Very pleased with the service of RJ and Higgins!”

Gary S.
Worcester, MA

“Higgins Energy is a great company – extremely knowledgeable staff who stand behind their excellent products. Marco, who serviced our Jotul wood stove, did a great job and was punctual, professional, and courteous. Highly recommend this company.”

Lisa S.
Jefferson, MA

“Higgins Energy Alternatives was very prompt and efficient in the work that they did for us. They’ve been cleaning our stove every year since we bought it at least 6 years ago. It always looks like new after they’re done!”

Sandy S.
Rutland, MA

“Our service call for our gas insert with Mike was great – thorough and professional. He went above and beyond, even touching up some paint scratches on the exterior. I would highly recommend this service.”

Beth B.
Long Meadow, MA

“We highly recommend Higgins Energy! We had a wood burning stove for 45 years, but our new pellet stove is so much cleaner and a constant, even heat. The salesman was very helpful in choosing the right stove for our home. He was not one of those high pressure salesmen!”

Ruth M.
Barre, MA

“Working with Higgins was beyond a pleasure! The customer service is awesome – they treat you like family. The installation team was beyond professional and worked to show us how to get our stove up and running. We haven’t had the electric heat on since!”

Kate M.
Gardner, MA

“I had such a great experience in the purchasing phase that I ended up buying TWO wood burning items from Higgins; a wood stove and a fireplace insert. The wood stove was installed today and it’s gorgeous! The installation team was great and really knew what they were doing. With heating costs increasing in so many ways, adding wood burning to our options just makes sense. I cannot recommend Higgins highly enough!”

Joelle J.
Westminster, MA

“Outstanding service all around. Installers were as professional as it gets, careful to measure and measure again, cleaned up after themselves… would wholeheartedly recommend Higgins for ANY and ALL alternate energy needs.”

Wayne T.
Fitchburg, MA

“Marco and Mike did a great job cleaning my zero-clearance fireplace. I went with Higgins to maintain my fireplace because they did such a great job installing it. From Chris on the sales team to Marco and the installation team, I have been very happy with their service at every step.”

Darrell H.
Amherst, MA

“The whole process, from picking out a pellet stove to installation, was smooth and quick. All employees we spoke to along the way were informative and knowledgeable. We are extremely happy we chose Higgins!”

Julie M.
Cherry Valley, MA

“The complete service was excellent from start to finish. Calls from scheduling, as well as the technician, were much appreciated. Mike did a great job. Very knowledgeable. Explained everything. A pleasure to do business with. Thank you!”

Harold G.
Spencer, MA

“Higgins Energy is a pleasure to deal with. Knowledgeable, professional, and willing to spend the time to educate customers. Cheryl in service goes the extra mile to help! Had our stove serviced by RJ. Very knowledgeable and professional. He spent a lot of time educating us on how to maintain and get the best performance and longevity from our stove. Thank you for making it easy!”

Adam S.
Jefferson, MA